02 October 2026 · Vol. XXXIV · № 12.327 Get the letterSearchSaved
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The Exchange & The Counter
What 6,000 Beer Drinkers Want Brewers to Know

What 6,000 Beer Drinkers Want Brewers to Know

Most brewers have a pretty good read on their regulars. They know which IPA disappears first, which lager gets another round, and which seasonal experiment gets people talking. The harder question is what happens when you zoom out beyond your taproom.

That is what KalHops set out to explore in a recent global consumer study. We asked 6,000 beer drinkers across 12 countries about what catches their attention, what builds confidence, and what influences the beers and beyond-beer beverages they choose.

Some of the answers were expected, while a few were more surprising.

Natural Is No Longer a Niche Cue

One of the clearest signals was the value consumers place on natural ingredients. In the study, 86 percent of respondents said they view natural flavors positively in beer. That matters because drinkers are not only tasting what is in the glass. They are also looking at what is on the label. Ingredient language, sourcing, and claims such as natural, traditional, and sustainable can all help shape expectations before the first sip.

The interesting part is that those cues don’t carry the same weight everywhere. A message that lands in Europe may not be the one that stands out in Asia-Pacific or North America. The full report digs into those regional differences, along with the label claims and flavor cues that are getting the most attention.

Hop Extracts May Be More Consumer-Friendly Than You Think

For craft brewers, one of the more unexpected findings involves hop extracts. There is still a perception in parts of the brewing world that consumers see extracts as less authentic than pellets or whole-cone hops. The study suggests otherwise. Almost three-quarters of respondents said hop extracts positively impact taste, and 63.5 percent said they would be more likely to buy a beer that declares hop extracts on the package.

That doesn’t mean every brewery should rethink its process tomorrow. It does suggest that consumers may be much more open to modern hop tools than we sometimes give them credit for, especially when the result is better flavor and the ingredient story is clear.

For brewers working on consistency, efficiency, aroma, or new product formats, that is a useful conversation to have.

Flavor Still Gets the First Vote

For all the talk about ingredients and claims, flavor is still what gets people interested. Citrus, tropical fruit, and hoppy profiles all showed strong appeal in the research, but the story changes by market and generation.

Hop variety is becoming part of that conversation, too. Consumers are increasingly familiar with the names on the can, and in some categories, the variety itself can help set an expectation for aroma and flavor. That is especially interesting as brewers move into nonalcoholic and beyond-beer formats, where hops may carry more of the sensory identity of the drink.

The same dataset that points toward broad flavor preferences also shows meaningful differences in what younger drinkers seek out, which claims resonate in different regions, and where hop variety itself can become part of the consumer story. In other words, there is no single blueprint for the next successful beer. There are, however, some very useful clues.

A New Name with a Long History in Hops

KalHops is a newer name in the brewing world, but the experience behind it is not. KalHops is the hops-focused brand from Kalsec, bringing together decades of work in hop products, brewing applications, sensory science, and flavor innovation. Learn more about our products here.

That perspective is part of why we wanted to do the research in the first place. Brewers already have plenty of opinions about what consumers want. We wanted to hear directly from the people doing the drinking.

The full Consumer Insights Report goes much deeper than we can here, with findings on regional preferences, hop varieties, natural flavors, extracts, label claims, and the trends shaping beer, NA beer, and hop water.

If you are planning what to brew next, it is worth seeing what 6,000 drinkers had to say.

Key facts
  • Who: Natural Is No Longer · Niche Cue One
  • Percentages: 86 percent · 63.5 percent
  • Figures: 86 percent · 63.5 percent

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